Forward or Divert international calls from Singapore to Hong Kong

map of Singapore and their flag on pole illustration

International Call Forwarding
from a Singapore Virtual Number
to Hong Kong

map of Hong Kong and their flag on pole illustration

Get a Singapore Virtual Phone Number

If you are located in Hong Kong and have clients, customers or associates in Singapore, you can now provide them with a local number in Singapore (+65) that will ring directly to your mobile phone or fixed land line in Hong Kong. Your “ring to” number (the number on which you receive your calls from Singapore) can be modified at any time via online account management. You can change it to another number in Hong Kong, or any other number in the world that you wish. You may also divert your calls from Singapore to Hong Kong via VoIP/SIP.

Singapore ITFS 800 Toll Free numbers also available

In addition to Singapore national numbers, we can also offer Singapore ITFS 800 toll free numbers. It simply depends on whether you wish to establish provide your clients in Singapore with a national (+65) number or with an ITFS number. Either type of number will work perfectly fine in forwarding your calls from Singapore to Hong Kong.

Virtual and Toll Free phone numbers across Asia and the rest of the world

KoalaCalling.com offers one of the largest selections of toll free and local numbers worldwide. In addition to virtual and toll free numbers in Singapore, we offer hundreds and hundreds of numbers across Asia and the rest of the world. Whether you require a number in Singapore, Hong Kong, Beijing, Tokyo, London, New York or anywhere in the world, we can deliver an international call forwarding solution that will enable you to expand your global footprint.

How Does it Work?

Toll Free and virtual phone numbers from KoalaCalling.com are cloud-based phone numbers for business use that are not directly tied to a fixed telephone line. These numbers can be used to make and receive calls from virtually anywhere in the world using a computer, mobile device, or fixed landline.

To start with the service, you simply:

Sign up for your local or toll free business phone number in just a few minutes.
Receive Calls.
You can receive calls on your new number and have them forwarded to your fixed land line, mobile device, PBX or SIP/VoIP phone, nearly anywhere in the world.
Make Calls
Use the premium outbound calling addon to make calls with your new number on the caller ID with our new integrated Web Dialer, your computer, mobile device, or SIP/VoIP phone.
Use Included Features
Enjoy free included features such as voicemail and time of day routing, as well as premium add-ons such as call recording and rollover minutes.

Establish a business presence in Singapore

Setting up a virtual number in Singapore allows you to establish a business presence there without having a physical location. Your business associates and clients there can phone you by calling an in-country number. We can help your business grow faster.

Clients in Singapore more likely to dial a local number

It’s a simple fact that clients in Singapore are more likely to dial an in-country phone number than to make an international call to Hong Kong. Having the Singapore virtual number not only gives you the local presence, but it also indicates that you are serious about doing business.

Can the service be used to forward calls from a Singapore mobile phone to an international phone number?

Yes, absolutely. Forwarding calls from your existing phone number in Singapore, whether it is a fixed land line or a mobile phone with Singtel, M1, Circles.Life or TPG Telecom is simple. You simply forward calls from your existing phone number to the virtual phone number that you have purchased from us.

When callers dial your existing phone number, calls will then forward to your virtual number - which, in turn, forwards to your destination (or "ring to") number outside of Singapore. There is NO delay in the call transfer. The fact that the call is being forwarded to another country will be undetected by the person calling your number. In fact, we can mask the ringtone if you wish.

How to Forward Calls from SingTel to an International number
How to Forward Calls from M1 to an International Number

The ability to forward calls from a Singapore mobile to any international number is an especially popular feature for our Singaporean business travelers who wish to avoid roaming fees that would otherwise be assessed by their Singapore mobile provider.

What does the caller pay?

Your callers will assume whatever charges their local telecom provider assesses for dialing the local virtual number in Singapore. If your caller dials the Singapore virtual number from outside the country, he/she will incur whatever IDD charges their long distance provider assesses for making an international call to Singapore.

If you opt instead to get a Singapore 800 toll free number, your callers will incur no charges. The call is free of charge anywhere in Singapore.

What does the account holder pay?

As the account holder, you pay the rate of forwarding the call from your Singapore number to your "ring to" telephone number in Hong Kong. Your rate depends on the plan (i.e., Basic, Value, Power, Premium or Enterprise) that you select.

Five Great Plans from which to choose

Our flexible pricing and customized plans allow you to choose the option that best suits your monthly call volume needs. With a proven track record of success in serving clients that range from small businesses to international corporations, along with superior customer service, you can trust us for your global expansion. You can select from five different rate plans, each of which is designed to accommodate the usage level that is the best match for your business or organization.

Payment Options

Customers can make payment via major credit card (Visa, MasterCard, American Express, JCB), PayPal, wire transfer, bank checks, money order or Western Union Quick Pay. Each month you will receive an electronic invoice by E-mail that lists the complete call details of every Global Call Forwarding number you have. Your invoice includes your payment details as well as quick reminders of new features to our services. Please note that invoice via E-mail is our standard invoice delivery method and is free of charge. However, you may choose to receive your invoices by mail at an additional fee.

Invoice via E-mail, online account management

Each month you receive an invoice via E-mail attachment that lists your complete call detail. You also have access to this information in real time through online account management.

Popular Features

RollOver Option - accumulate
unused plan minutes for future use
Choose your own Toll Free or Local number from a list
Voice Mail Option - voice messages sent to your email address
Time of Day Routing - redirect calls based on time of day to different numbers
Simultaneous Call Processing - accepts multiple calls with no busy signals
Customized Greeting - record a custom greeting free of charge
Fax Forwarding - faxes automatically emailed to you as an image file
Local Ring Tones - control the ring tone your callers will hear with 40 choices
Caller ID - Know what phone number is calling.
No fees for busy or incomplete calls

To view a comprehensive list of all features, click here.

Manage "ring to" number online

You have complete control via online account management as to "where" your virtual number will ring. You can easily change your "ring to" number via the web, 24/7. You simply login your account and change the destination number to any other landline or mobile phone number - in real time.

Superb Audio Quality

Our international call forwarding partner has 20+ plus years of experience has resulted in close partnerships with reputable service providers around the globe. Through this experience and by developing a proprietary service platform, we are able to provide the highest service quality and reliability to our customers.

In short, our international call forwarding service is a proven solution that combines the proven technology of the public switch telephone networks (PSTN) as well as the most advanced voice switching options used routinely by all major networks around the world. The network is built with proper redundancy to ensure high reliability of the service. Points of presence in multiple countries ensure the best possible quality thanks to proprietary routing algorithms. There's a good reason some of our customers rely on our services for close to a quarter century. You can expect excellent audio quality.

Can I make Outbound calls and display the Caller ID of my Singapore number?

Yes! We offer the perfect solution for businesses, call centers, and sales teams in Hong Kong who need to target the Singapore market. You may make and receive international calls using our new web-based dialer as well as with our new softphone app. You can make and receive these calls from your computer or Android device (iOS is coming soon). You would be able to display country code 65 on the call recipient's Caller ID when placing Outbound calls from Hong Kong. Both the web dialer and softphone app are included with our outbound calling service.

Outbound Calling Features

Two-way voice calls from any of your virtual or toll free phone numbers
Set a Dynamic Caller ID to display for outbound calls
Make assisted call transfers to other active users in your network
FREE in-network calls between users
Fully integrated Contacts and Call History Features

For more information on Outbound calling, click here.

Virtual numbers available in other countries as well

In addition to offering forwarding calls from Singapore, we can also forward your calls via virtual numbers and toll free numbers in over 160 countries across the globe. If you require an international call forwarding solution from other countries, we can help.

Exceptional Customer Service

We pride ourselves on providing excellent customer service. You can depend on individual attention from highly trained and qualified professionals.

Questions?

Please do not hesitate to contact us. Just click here to fill out our contact form, and let us know any questions you may have re. international call forwarding.