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United World Telecom Direct Dial Service
Koala Calling is delighted to offer the new United World Telecom Direct Dial service. This new service offers our lowest international rates for calling from several major cities around the world via a local access number. You simply dial the local access number in your area. At the prompt you enter your 10-digit PIN and are then prompted to enter your destination number abroad.
Service is currently available from the cities listed below. Please check back as we will be adding more cities to this list.
Argentina - Buenos Aires
Australia - Sydney
Bahrain
Belgium - Brussels
Bulgaria - Sofia
Brazil - Sao Paulo
Canada - Toronto
Croatia - Zagreb
Cyprus - Nicosia
Czech Republic - Prague
Denmark - Copenhagen
El Salvador
Estonia
Finland - Helsinki
France - Paris
Germany - Berlin
Greece - Athens
Hungary - Budapest
Ireland - Dublin
Israel - Tel Aviv
Italy - Rome
Japan - Tokyo
Latvia
Lithuania - Vilnius
Luxembourg
Mexico - Aguascaliente
Mexico - Celaya
Mexico - Cordoba
Mexico - Guadalajara
Mexico - Irapuato
Mexico - Jalapa
Mexico - Leon
Mexico - Mexico City
Mexico - Monterrey
Mexico - Nuevo Laredo
Mexico - Orizaba
Mexico - Puebla
Mexico - Queretaro
Mexico - Saltillo
Mexico - San Luis Potisi
Mexico - Tehuacan
Mexico - Toluca
Mexico - Veracruz
Netherlands - Amsterdam
New Zealand - Auckland
Norway - Oslo
Pakistan - Karachi
Peru - Lima
Poland - Warsaw
Portugal - Lisbon
Romania - Bucharest
Slovakia - Brasislava
South Africa - Johannesburg
Spain - Madrid
Switzerland - Zurich
Turkey - Istanbul
United Kingdom - London
The service works from any touchtone phone. You can call from your home phone, a phone at work, a cellular phone - even from a phone in a hotel room. There are no set-up fees, no monthly fees, and no minimum usage requirements. All calls are billed in 6 second increments after the first 30 seconds. There is no term commitment.
Advantages
Incredibly low international rates offer on a post-paid basis.
Friendly, efficient, and reliable customer service.
No contracts, minimum usage requirements, or hidden charges. You get quality long distance with no surprises.
View your call details online.
Charges and Payment:
The installation (set-up) is free and there are no service charges. There is NO monthly maintenance fee. Due to the increasing costs of terminating calls over mobile networks, some countries have separate rate listings for mobile phones.
IMPORTANT NOTE:
The vast majority of our customers make payment via credit card. We can however, make provision for customers who wish to make pre-payment via Western Union, bankwire, or PayPal. For more detailed information on making pre-payment, just contact us E-mail at
koala@koalacalling.com.
United World Telecom accepts American Express,
MasterCard, VISA, and JCB. We will contact your credit card provider to
determine that you have available credit in the amount of the monthly credit
limit that you designate for the service. We will also contact the issuer
of your credit card to verify the address that you have listed on the
application form.
NOTE: If United World Telecom is unable to
verify your billing address as listed on the application, you will be required
to fax or send us a photocopy of your credit card (front and back) so that we
can verify that you are the rightful owner of that credit card. In this
situation, you may also be asked to fax us a photocopy of your most recent
credit card invoice that displays your billing address on the invoice.
This step is required to prevent fraudulent usage by others. Your credit
card or bankcard will be debited at the end of each month for long distance
charges accumulated during that month. For those who are frequent users of
the service, your credit card or bank may be debited each time your bill reaches
a usage amount of $200.00 USD. In this case, at the end of each month, you
will be charged any remaining balance equal to the monthly invoice, which will
be sent via E-mail to you.
Each month you will receive a fully detailed
statement that itemizes your call detail as well as the amounts debited from
your credit card or bankcard. All customers receive this invoice via
E-mail. You also have the ability to look up any invoices online.
Your credit card is charged around the 5th of each month for your usage in the
previous calendar month.
It is imperative that funds are available with
your credit card provider so that United World Telecom can collect for payment
due. If United World Telecom attempts to collect payment and is
unsuccessful, your account will be disabled. You must also make sure to
contact us when you are issued a new credit card expiration date.
How to apply:
To apply, use our
secure, online sign-up. If your browser experiences any problems with this encrypted page, or should you still feel insecure about sending information online,
please click here to download the application in PDF format. You can fax the form to us at +1-727-867-1489, +1-813-354-3336, or 1-800-467-6073.
It generally takes one business day to set up a new account. Confirmation
will be sent via the E-mail address listed on the application or by fax.
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